Before the order is sent, if the buyer wants to cancel the order, the shipping cost will be borne by Sijia Jewelry. After the order is sent, if the buyer does not want it due to his own reasons or does not want it, the shipping fee must be borne by the buyer.
The viewing period is 48 hours and the label cannot be removed or changed. If the buyer needs to return or exchange the goods due to quality problems after receiving the goods, the shipping cost will be borne by Sijia Jewelry. If the buyer needs to return or exchange the goods due to personal reasons such as dislike or other reasons other than the quality of the goods themselves, the return shipping fee must be borne by the buyer himself.
After receiving the return or exchange, you need to wait 3-5 working days for the staff to verify the order. When the item is verified to be correct, the refund will be returned to the original payment method within 3-5 working days.
When buyers send items for return or exchange, please make sure to send the goods, accessories, packaging and gifts together. Returns or exchanges of changed items will not be accepted.
